Safer Internet: Introduction: Finding More Help

Local Groups, Classes

OLLI Tech courses
Ashland Mac Users Group (AshMUG); resource list
Rogue Valley Senior Aces
Ashland Senior Center
Ashland Parks & Rec
Choose Privacy Week May 1-7; American Library Assoc.
Rogue Community College (RCC)
So You Bought Someone a Gadget. Here’s How
Not to Become Their Tech Support. NYT; 3/19/2020
How to Fix Your Family's Tech Problems Without Going Crazy
Make sure the device is running the most updated version of its software;
Try restarting fussy devices; Try a different cable;
Ask them to let you fiddle with their device directly;
Instead of a frantic phone call, try a FaceTime;
Ask them to factory-reset their device and set it up again;
Take photos before you become the tech support; LH; 12/30/2019

Help / ? in your OS and applications -- as you look for and change settings.
This course's References sections for each topic, especially for your OS
Support sections on hardware / software vendor web sites: manuals, tutorials, FAQs, software updates, forums
Take Control e-books
How to Chat with Apple Support OSXD; 8/26/2020
Tech blogs / magazines, e.g., LifeHacker.com [LH]; ArsTechnica [Ars]; macOS/iOS: Tidbits.com [TB]
Online security tools: The holiday gift that shows you really care MW; Give a password management app or subscription; Add a second factor to complement a password; Sign them up for account breach notifications; Install free or paid anti-malware software; Set up nline backups; Turn on FileVault on their Macs; Set up a VPN account; Credit freeze; 12/5/2018

Your techie family and friends
Knowledgable class members -- for extra credit, email Steve tips, specific settings for other platforms, links to articles to add to course
AshMUG links to Rogue Valley consultants/developers as well as Mac tech and education sites
Local individuals / consultants / companies, that students have used/recommended, in no particular order --
inquire about rates, platforms, services, areas served, experience with your problem:
Nick Viani (Mac); nickviani @ gmail.com
Derek Enterprises (Mac, iOS); machelp @ toddderek.com
Grey Jensen (Mac, iOS)
Mike Davis (Mac, iOS); help4macintosh @ gmail.com
Ashland Personal Computing Technologies Pierre Petetit; pierre @ ashlandpctech.com
Audio and Video Solutions Josh Sommers ianmedia3 @ gmail.com
Conrad Gardner (Win); conrad @ nethuns-digital.us
Connecting Point (Mac, Win, iOS)
Dr. Networking (Win, Mac)
Geek Squad?
EFF FOIA Suit Findings: FBI Relationship With Best Buy's Geek Squad Dates Back 10+ Years staff would tip FBI on unlawful customer data, in some cases be paid; 3/6/2018
Any that you recommend -- or that I should remove?